ISO 9001 QMS Auditor / Lead Auditor training course sets out the criteria for a quality management. Through this course, you will learn the tools and techniques of how to plan, lead and report audits within your own organization, your suppliers or third party organizations.
Who Should Attend?
Persons interested in becoming registered auditors
Auditors who want to assess quality management systems, and who need to show professional competence as it relates to ISO 9001
Persons involved in the planning, managing or implementation of audit programmes
Senior managers interested in understanding the outcome of Quality Management audits
ISO 9001:2015 applies to any organization, irrespective of size or industry.
By the end of this ISO 9001 Lead Auditor training course, delegates will be able to demonstrate achievement of the course learning objectives, which are to:
Describe the purpose of a quality management system, of QMS standards (including ISO 9001), of management system audits and of third-party certification
Have the skills to plan, conduct, report and follow-up a quality management system audit to establish conformity with ISO 9001 and in accordance with ISO 19011 (and ISO 17021 where appropriate)
Prerequisites for the course
Those attending this course are expected to have prior knowledge of the following:
The Plan, Do, Check, Act (PDCA) cycle
Participants must know the core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continuous improvement.
The fundamental concepts and the seven quality management principles (see ISO 9000).
The relationship between quality management and customer satisfaction.
Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9000
Introduction to Quality
Scope and Elements of ISO 9001:2015
Purpose and Scope of an Audit
Skills and Qualities of an Auditor
Planning an Audit
The Role of the Checklists
Organizing an Opening and Closing Meeting
Performing an Audit and Recording Non-Conformities
Evaluating Corrective Action
Processes and techniques for planning, conducting & reporting audits
Introduction to Quality Scope and Elements of ISO 9001:2015
Audit follow-up activities and auditing for continual improvement
Course Duration and Fee
This is a five-day intensive course and the total course fee per participant is N180,000. Fee covers training; course manual and welfare.